Earwax is something we all have, yet many people don’t fully understand its role. Is it a sign of poor hygiene? Should it be removed regularly? Or is it something our ears need? These are common questions we hear at OnlineChemist from patients across Gorleston and Great Yarmouth.
The truth is, earwax (or cerumen) plays an important part in keeping your ears healthy — but like many things in the body, it can sometimes cause issues when there’s too much of it. In this blog, we’ll explore what earwax is, why it’s there, and how to recognise when it’s becoming more of a problem than a protector.
Earwax is a natural substance produced by glands in your ear canal. It’s made up of:
Shed skin cells
Secretions from sebaceous and sweat glands
Dust and tiny particles from the environment
The result is a sticky, waxy coating that acts as a barrier, trapping debris before it can go deeper into the ear.
Far from being a nuisance, earwax helps protect your ears in several important ways:
Cleans naturally: As your jaw moves when you talk or chew, it helps push old wax out of the ear canal.
Prevents infections: Its slightly acidic properties help keep bacteria and fungi at bay.
Shields the eardrum: Wax provides a buffer against dust, dirt, and even small insects.
Moisturises the skin: It prevents the ear canal from becoming dry and itchy.
In most cases, earwax takes care of itself. But sometimes, it builds up and causes discomfort or symptoms such as:
A feeling of fullness in the ear
Muffled or reduced hearing
Tinnitus (ringing or buzzing sounds)
Itching or irritation
Dizziness or balance problems
Excess wax can be triggered by:
Overuse of cotton buds (which push wax deeper)
Wearing hearing aids or in-ear headphones regularly
Naturally narrow ear canals
Older age (as wax becomes drier and harder)
If you’re experiencing any of these symptoms, it may be time for professional earwax removal.
In most cases, the answer is no. The ears are self-cleaning. Movements like talking and chewing help old wax move outward naturally, where it dries up and falls away without you noticing.
However, if you’re prone to wax buildup or wear hearing aids or earbuds frequently, you may benefit from routine softening using olive oil drops. Simply apply 2–3 drops in the affected ear while lying on your side for a few minutes, then wipe away any excess. Doing this once a week or fortnightly can help prevent blockage.
You may also notice water entering your ears during a shower or bath. This is usually harmless and drains out on its own, but if you experience a blocked feeling afterward, it could be due to wax swelling. If this happens frequently, softening drops and a professional ear check may be useful.
If you suspect a blockage or are unsure, it’s best to have your ears checked by a professional rather than attempting to clean them yourself.
Avoid inserting anything into your ears to “clean” them — especially cotton buds or hairpins. These can push wax deeper, cause impaction, or even damage the eardrum. Ear candles are also unsafe and ineffective.
At OnlineChemist, we provide expert earwax removal services using:
Ear irrigation (ear syringing) – gentle water-based flushing
Manual extraction – precise removal using sterile tools
Our clinic is based in Gorleston, with easy access for patients in Great Yarmouth, Bradwell, Lowestoft, and surrounding areas. We’ll examine your ears first and recommend the safest and most effective option.
We also advise using olive oil ear drops for 3–5 days before your visit to soften wax and make the removal process smoother.
Is it OK to have a little earwax?
Yes — earwax is healthy and protective. It only becomes an issue when it builds up and causes symptoms like blockage, reduced hearing, or discomfort.
Can I use cotton buds to clean my ears?
No. Cotton buds often push wax deeper into the ear canal, increasing the risk of impaction or damage. It’s better to let ears self-clean or use softening drops when needed.
How do I know if I need my ears checked?
If you experience symptoms like fullness, muffled hearing, or ringing in the ears, it’s worth getting your ears checked. A quick visual inspection can confirm whether wax is the cause.
Where can I get olive oil ear drops?
You can buy olive oil ear drops here or pick them up from our Gorleston pharmacy prior to your appointment.
Trusted by hundreds of patients across Gorleston, Great Yarmouth, and surrounding areas, our earwax removal clinic is known for its safe, professional, and same-day service.
Yes — earwax is completely normal and even essential. But when it causes symptoms, it’s worth having it professionally assessed. At OnlineChemist, we’re here to help you hear clearly and comfortably again.
📍 82 Middleton Road, Gorleston, NR31 7AH
📞 01493 600610
💻 Book Earwax Removal Online
Authored by:
BPharm, MPharm, PGDip (Pharmacy), MRPharmS, IP
Pharmacist Independent Prescriber
Online Chemist
82 Middleton Road
Gorleston
Great Yarmouth
Norfolk, NR31 7AH
Phone: 01493 600610
Email: info@onlinechemistuk.net
Superintendent Pharmacist:
Obaidullah Zaman
BPharm, MPharm, PGDip (Pharmacy), MRPharmS, IP
GPhC Reg. Number: 2083409
Pharmacy Premises GPhC Reg. Number: 9011159
Monday 09:00 – 17:00
Tuesday 09:00 – 17:00
Wednesday 09:00 – 17:00
Thursday 09:00 – 17:00
Friday 09:00 – 17:00
Saturday Closed
Sunday Closed
Click here for driving directions
OnlineChemist is a trading name of Nomaz Limited.
Registered in England – 11349276.
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