Request to Delete Your Account

At Online Chemist, we respect your right to control your personal data. If you wish to delete your account, please follow the steps below.

App Privacy Policy

 

How to Request Account Deletion

You can request to delete your account in the following ways:

1. Request via Email

You can send an email to info@onlinechemistuk.net with the subject line “Account Deletion Request” and include the following details:

  • Your registered email address
  • Your full name
  • A statement confirming that you wish to delete your account

 

What Happens When You Delete Your Account?

  • All personal data associated with your account will be permanently deleted, including order history and preferences.
  • Any legally required data (e.g., prescription records) will be retained for regulatory compliance for the necessary retention period.
  • Your account will no longer be accessible, and the deletion cannot be reversed.
  • The request will be processed within 28 days, and you will receive a confirmation email once your account has been deleted.

 

Need Help?

If you have any questions or need assistance, please contact us at:

📧 Email: info@onlinechemistuk.net
📞 Phone: 01493 600 610

Request Data Deletion Without Deleting Your Account

If you wish to delete some or all of your data but keep your account active, please contact us at:

📧 Email: info@onlinechemistuk.net
📞 Phone: 01493 600 610

We will review your request and inform you of any data that must be retained for legal or regulatory purposes.